All businesses

Cloudesk for clinics

Appointments booked, questions answered — 24/7.

Patients book a free slot online, get a confirmation email automatically, and a chatbot answers the usual questions — timings, parking, fees — from your own information.

Hours & rules
Weekly opening hours and booking rules

Real screenshots of Cloudesk, from demo businesses.

What changes

Less juggling. More running the place.

The front desk phone never stops
Patients book online, any time
“Where do I park?” asked fifty times a day
The chatbot answers from your own notes
Calling every patient to confirm
Confirmation and follow-up emails go out on their own

A day with Cloudesk

How a clinic actually uses it.

Every screen below is the real app.

  1. 01Setup · Your rules

    Your hours, your rules.

    Set opening hours per day, minimum notice and buffers — patients only see times that really work.

    • Hours per day
    • Notice and buffers
    • Holidays blocked
    Weekly opening hours and booking rules
  2. 02Evening · Booking

    Patients book the free slot themselves.

    Pick the consultation, a day and a time, and leave their details — no calls.

    • Real availability
    • Their details in the form
    • Pay online or at the visit
    Choosing a day and a time
  3. 03Any time · Questions

    A chatbot that knows your clinic.

    It answers only from your own pages and notes — timings, parking, fees — and asks for an email when it isn't sure.

    • Learns from your site
    • Test it before it goes live
    • Conversations inbox
    The chatbot settings with a test conversation answering a parking question
  4. 04After booking · Follow-ups

    Confirmations, without the calls.

    A confirmation email when they book and a follow-up after the visit — set up once, runs every time.

    • Waits and conditions
    • Every run logged
    • Test with sample data
    An automation's runs, waiting on their delay step

Your toolkit

Switched on for you at sign-up.

Pick “Clinics” when you sign up and your dashboard starts with exactly these. Add or remove any later.

Good to know

We'd rather be upfront than surprise you later:

  • Cloudesk isn't a medical records system — don't store clinical notes or reports in it.
  • The chatbot answers from your content; it doesn't give medical advice.
  • Reminders timed before an appointment aren't built yet — follow-ups run after the booking.

Questions owners ask

Can we have different consultation types?+

Yes — each with its own duration and fee.

What if the chatbot doesn't know?+

It says it isn't sure and asks the patient to leave an email so your team can reply — it never guesses. You see every conversation in the inbox.

Can patients pay online?+

Yes, at booking or at the visit — your choice.

Made for other businesses too

Set up for your clinic in 90 seconds.

Free to start. Next up: Home & décor →

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